IMPact DELIVERY

Enabling delivery of goods & services to your customers

IMPact is a robust, highly customizable and scalable delivery management solution that includes a powerful fleet management portal, intuitive iOS/Android apps for delivery agents, and apps for your customers to order and track their deliveries.

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30000+

Users

65000+

Orders

5,00+

Delivery Agents

50%

decrease in delivery time

WHO IS THIS FOR

Launch on-demand delivery for your business

Online & Local Retailers

Increase your customer reach by providing them with an online platform & manage deliveries with ease.

Delivery Marketplaces & Startups

Build your brand’s on-demand delivery marketplace, app, or service quickly and efficiently.

Delivery & Courier Companies

Streamline your delivery operations with automated dispatch & real-time tracking.

SOLUTION OVERVIEW

A suite of powerful digital interfaces for last-mile delivery

Ordering & tracking

Customers can place orders (now, scheduled or subscribed for later) & track real-time.

Real-time alerts

Send custom push notifications at different stages of the delivery – from packaging to dispatch.

Contact Delivery Agent

Customers will receive delivery agent’s contact details to get in touch if needed.

Ratings & Reviews

Allow customers to rate their delivery experience to gain useful insights & feedback.

Promo codes 

Share marketing messages, promo codes and discounts with customers to keep them engaged.

Real-time requests

Agents view all delivery requirements in their app including pick & drop details, customer details, etc.

Proof of Delivery

Agents can get proof of delivery through customer signatures, photos, location logs, etc.

Route Optimization

Agents see the most optimal route to deliver multiple orders in one trip.

Task alerts & reminders

Agents can review their job & task history, task details, and feedback to improve their performance.

View earnings

Allow delivery agents to view their earnings & rewards to date so they can stay motivated and work harder.

Smart auto dispatch

The auto-dispatch feature intelligently assigns delivery requests to the most suitable agent.

Optimization & tracking

Keep a tab on your delivery fleet movement in the field with real-time tracking & route optimization.

Catalog & outlets configuration

Add and manage product catalog and inventory, delivery service areas, retail outlets, etc.

Customer satisfaction

Manage customer updates & content for different stages of the delivery process for a great experience.

Reporting & analytics

Get data driven insights to identify operational bottlenecks, evaluate service performance, and more.

Task management

Create & assign new delivery tasks, add relevant information, notes & also schedule them for a later time.

Delivery agent tracking

Delivery agents can be tracked in real-time by Retailers with order delivery progress updates.

Manage orders

View and manage orders, & get a high-level view of dispatch & real-time delivery operations configured by the Admin

Manage payments

Retailer app allows outlet managers to efficiently keep track of payments and receipts.

Real-time alerts

 Retailers can stay updated on any new activity or update to a delivery assignment, & on overall store performance.

Start selling & delivering online

Our industry leading on-demand delivery management solution helps your business stay ahead of the competition and earn customer loyalty.

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USE CASES

Powering on-demand businesses across industries

Food delivery

Restaurants & home cooks can delight customers with quick & fresh food delivery.

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Grocery chains

Get groceries & essentials to your customers’ doorsteps, & keep them notified in real-time.

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Pharmacy delivery

Deliver medicines and healthcare supplies to patients, doctors, & clinics.

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Ecommerce & Retail delivery

Sell products online, and offer fast and efficient deliveries to your customers.

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On demand Home services

Offer instant cleaning, gardening, mechanic, party planning, & many more services on demand. 

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Laundry delivery

Establish your business pipeline from a single laundry shop to the doorstep of a customer.

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Courier delivery

Streamline last mile deliveries with powerful features like real time tracking & route optimisation.

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Flower delivery

Delivery management software solution for florists to offer on-demand flower delivery.

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Movers & Packers

Offer on demand doorstep services for your Packing & Moving, & Logistics business.

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GETTING STARTED

Implementation & launch

Ready to get started? Here’s a glimpse of what to expect once you sign up:

  1. Requirement analysis: Our on demand delivery solution experts meet with you to thoroughly understand your business needs and goals based on which they will share the customization costs and timeline.

  2. Branding & Customizations: Your logo & brand theme are added to the Customer app, Delivery Agent app, Retailer app, and Admin panel. Your requested customizations are done on your solution.

  3. Integrations: Notifications, Payment Gateways, Bookings, and Analytics modules are integrated into your delivery management solution

  4. Security Compliance Check: Before launch, it is ensured that your system is 100% compliant with necessary data security standards. Your platform goes through a thorough QA test.

  5. Support & Maintenance: Post-launch, VentureDive experts work closely with you to make sure your delivery management system and apps are running smoothly. 

FEATURES

Complete toolkit for intelligent delivery management

IMPact Delivery is an Industry leading product with all features needed to run an on demand delivery service, globally

White-Labelled & Customizable

Add your logo & branding to your apps, along with custom features and integrations.

Time & Cost Efficient

Your business can start delivering to customers in 2-3 weeks! It is easy & cost effective to launch.

Robust & Scalable

Our solution has been built to scale with ease as your online business grows.

Go Global

Start selling & delivering online in multiple regions with different language & currency support.

Third Party Integration

Integrate with 3rd party logistics, payment systems & more as per your business preferences.

Seamless Payments

The solution offers flexibility to Integrate with the preferred payment gateways of your choice.

Built in Analytics

Make smart business decisions by leveraging the analytics reports generated within the system

User Friendly

Delightful experience for customers & delivery agents, & intuitive operations management.

End-to-end Support

We help deploy and integrate the delivery management system with your existing workflows.

GROWTH AT SCALE

Tailored growth strategies

Launching an on-demand delivery business is not enough – you need to gear it for success. We offer tailored growth strategies to fit your business size, goals, and budget.

  • Competitors outperforming you?
  • Website not converting well?
  • Target market can’t find you?
  • Buyer journey too complicated?
Learn More

Solution FAQS

IMPact Delivery will help you in digitizing your on-demand business needs and reducing your time to market. The solution does not have any upfront charges.
Yes, our dispatcher solution can integrate with multiple E-commerce platforms.
There is no deployment cost. You can pay as-you-go based on your usage.
The timeline depends on the customizations you request. Our off-the-shelf solution will take about 1-2 weeks to deploy with your branding.
Yes, it is a completely white-labeled and customizable solution.

Schedule a FREE demo

Our experts will reach out to give you a complete walk-through of IMPact Delivery, & advise how your business can meet the needs of the on demand economy with confidence.





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