Enabling delivery of goods & services to your customers
IMPact is a robust, highly customizable and scalable delivery management solution that includes a powerful fleet management portal, intuitive iOS/Android apps for delivery agents, and apps for your customers to order and track their deliveries.Schedule a demo
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WHO IS THIS FOR
Launch on-demand delivery for your business
Online & Local Retailers
Increase your customer reach by providing them with an online platform & manage deliveries with ease.
Delivery Marketplaces & Startups
Build your brand’s on-demand delivery marketplace, app, or service quickly and efficiently.
Delivery & Courier Companies
Streamline your delivery operations with automated dispatch & real-time tracking.
A suite of powerful digital interfaces for last-mile delivery
Customers can place orders (now, scheduled or subscribed for later) & track real-time.
Send custom push notifications at different stages of the delivery – from packaging to dispatch.
Customers will receive delivery agent’s contact details to get in touch if needed.
Allow customers to rate their delivery experience to gain useful insights & feedback.
Share marketing messages, promo codes and discounts with customers to keep them engaged.
Agents view all delivery requirements in their app including pick & drop details, customer details, etc.
Agents can get proof of delivery through customer signatures, photos, location logs, etc.
Agents see the most optimal route to deliver multiple orders in one trip.
Agents can review their job & task history, task details, and feedback to improve their performance.
Allow delivery agents to view their earnings & rewards to date so they can stay motivated and work harder.
The auto-dispatch feature intelligently assigns delivery requests to the most suitable agent.
Keep a tab on your delivery fleet movement in the field with real-time tracking & route optimization.
Add and manage product catalog and inventory, delivery service areas, retail outlets, etc.
Manage customer updates & content for different stages of the delivery process for a great experience.
Get data driven insights to identify operational bottlenecks, evaluate service performance, and more.
Create & assign new delivery tasks, add relevant information, notes & also schedule them for a later time.
Delivery agents can be tracked in real-time by Retailers with order delivery progress updates.
View and manage orders, & get a high-level view of dispatch & real-time delivery operations configured by the Admin
Retailer app allows outlet managers to efficiently keep track of payments and receipts.
Retailers can stay updated on any new activity or update to a delivery assignment, & on overall store performance.