While you aim to find a market-fit for your business, our aim is to understand your customers inside out. After this research, we turn our attention to marrying the needs of your customers to your business goals.
Often, businesses come to us with challenges like these:
I don’t understand the customer journey of my product or service
I’m losing customers due to unsatisfactory performance of my product
My brand has outgrown its identity and doesn’t reflect who we are anymore
I want to understand what ‘clicks’ with my customers
The bar is set high in the market, and your product needs to do more than just solve a problem — your customers need to enjoy using it. That’s where we come in. We take complex concepts and make them into functional products that are simple to use and stunning to look at. This results in more sales, higher adoption rates, & easier onboarding:
Deep-dive into user flows
Understand customer touch-points
Build stunning, functional prototypes
When solving a business problem, whether a new or an existing one, a very basic and essential starting point is to identify what your customers need. A Product Design Sprint can help you get answers to critical business questions quickly, through design, prototyping, and testing with real end-users. Use of design thinking helps lower the risks and increase efficiency, successfully bringing products to market:
Building a new product? Opt for a 5-day hustle for idea validation and prototype development.
Reimagining the vision for the growth of an existing product? Adopt an intensive, 4-week long rediscovery journey with pre-flight analysis, design sprint, iteration sprint & prototype development.
Our goal is to give shape to end-to-end experiences for customers, by focusing on moments that are important during digital, physical, and human interactions, adding value at each touchpoint.
A keen observation of how people interact with products serves as the foundation for the service you plan to launch. We start by doing in-depth ethnographic research, followed by sketching customer journey roadmaps and creating service blueprints that help businesses like you deliver innovative solutions that people love to use at each touchpoint.
Develop a future-proof & resilient service
Create designs compliant with Business Process Model and Notation (BPMN)
Facilitate performance and transactions
We help you build a brand that stands out, one that speaks to your customers and evokes trust in them, one that’s a differentiator. Explore who you truly are at the core, in order to create a presence that connects with your audience across all mediums. Define your brand mission and positioning to give it a unique identity:
Your brand no longer reflects who you are? Give it a new look & feel with a rebrand and reconnect with your customers.
Looking to create an authentic brand identity from scratch? Differentiate your company with a unique identity to boost customer acquisition, and increase the number of new & returning users.
If you’re experiencing a drop in conversions, high bounce rates, low customer acquisition, or difficulty in service journey, you’ve landed at the right place. We help you eliminate these problems by assessing your whole product, including user journeys, touchpoints, etc., apply heuristic principles to find gaps and suggest solutions accordingly. Perform different types of design audits to suit your business needs:
Complete audit for in-depth analysis
Express audit for high-level insights
Analysis, tests & reports for products & flows
Once you have a developed design prototype, the next step is usability testing. You want to know the user’s journey while using your product, observe their interactions & behavior, see how they move within the flow and where the glitches or roadblocks are.
We help you validate your ideas, assumptions, and solutions by taking your product to actual customers, and conducting tests in real-time. Get actionable design inputs for your team, as well as, a Research Insights Report covering user preferences and performance, to:
Find unbiased, accurate, and direct insights into your product
Test user journey, optimize processes and validate your idea
What happens after you contact us?
Need to get in touch with our team? We’re all ears. We follow a simple, 3-step process to get started.
We will reach out to you and find a good time and place to discuss your business challenges and goals.
Discussions & Estimations
We will share a detailed project estimation with you (required services, price, duration, team composition, etc.).
We are all set to begin working with you, once we get a go-ahead on the proposal & sign the contract.
Winning our way through 2019
We’ve been working hard to make software & technology more human. This past year, we’ve built up our expertise, expanded our team, and brought together a diverse range of skills to give a game-changing uplift to the design studio at VentureDive.
This has helped our customers innovate & grow through interactions in digital products, and augmented the way we deliver success. Catch a glimpse of our 2019 in Review…