Predicting Customer Churn & Claims Risk for an Insurance Leader

A leading insurer partnered with VentureDive to forecast customer churn and claims risk using AI-driven models. By applying machine learning to historical payment and claims data, we helped our client proactively identify at-risk customers and high-liability policies. The project also enabled segmentation of diverse insurance products under a unified analytics framework, empowering underwriters and retention teams with actionable insights. Download the case study for more details.