VentureDive Wins Another 5-Star Review on Clutch

Another year, another achievement under our belt; and we couldn’t have been happier with our progress throughout our journey as a top-tier custom software development company. 

Since 2012, VentureDive has been a leader in the technology space when it comes to building one-of-a-kind, custom experiences for a diverse clientele. Over the past years, we’ve assisted countless businesses, large and small, and helped them build the digital products that they have envisioned. Moreover, we delivered comprehensive solutions that guaranteed the best quality in terms of results for our partners.

With that said, we’re ecstatic to announce that we received another 5-star feedback on our Clutch profile. The newest addition to our catalog of reviews comes Ona Systems, Inc., a data solutions company that currently employs our services for custom software development.

Ona clutch review

But first, if you are wondering what Clutch is and how it functions, let us give you a quick overview of the platform. Clutch, a B2B ratings and reviews firm in the heart of Washington, D.C., connects businesses with the best-fit agencies or consultants they need to tackle their next big business challenge. It covers hundreds of different services from IT to advertising and marketing and ranks service providers based on a range of factors, including past clients and experience, verified client reviews, and market presence.

The most recent review from Ona Systems, Inc. talks about our ongoing engagement with them. Currently, they entrust us with the development of their data collection app. We’ve been working together for almost two years now, and VentureDive is delighted to have received such kind feedback from them. Here’s what they shared during their interview with Clutch:

“VentureDive provides software engineering and project management services to help us deliver on our client projects.

The VentureDive team supports a number of projects at Ona. They are valuable members of the team that has helped us deliver on our client software solutions and improve code coverage of products in development.

The nature of Ona’s contracts means that we often shift resourcing between projects at short notice. They’re flexible and adaptive in responding to changing priorities and competing demands with a positive attitude.”

— Joyce Chen, Director of Delivery, Ona Systems, Inc.

We are thrilled and would like to thank the client for taking the time and effort to leave this wonderful review. Over the years, we have collected countless valuable reviews from our dedicated clients, be sure to visit our Clutch profile to read about it. Also, Top Design Firms, the newest B2B resource from the makers of Clutch, displays design projects of the best-performing service providers — we’re named among the leading design companies on their list!

With that, let’s partner up for your business and discuss your project. Feel free to review our portfolio and connect with us. We’d love to hear from you! 

5 mistakes not to make when choosing a custom software development partner

We went on an extensive bandwagon before this, explaining all the traits of a good custom software development partner and the factors you need to look out for when choosing one for your brand. Meanwhile, there are various aspects that companies do not ponder while looking for the right custom software development partners, and often tend to make mistakes that turn out to be major blunders on their end, costing them hundreds of thousands of dollars. 

Blunders like these may not be reversible if too much time has already been invested, but they can be easily avoided right from the beginning. Big contenders in the market tend to avoid these issues, and most of the time, startups and various newly emerged brands – who are in the process of establishing a base – try to get their hands on the first company that fits their budget, which in itself is not the right thing to do.

This is just the tip of the iceberg; you must look for many factors while selecting the best custom software development partner. At the same time, there are some grave mistakes that we should be aware of. Numerous companies looking for outsourcing partners often let go of these factors, thinking of them as insignificant, but they make the most difference. Those are as follows: 

  1. Vendor reputation & prior projects
  2. Disdain latest technology & trends
  3. Zero collaboration and communication
  4. Not having a dedicated team
  5. Lack of proper requirements

Common mistakes while choosing a custom software development partner

1. Vendor Reputation & Prior Projects

To be fair, anything done without proper, comprehensive research is doomed for good. To top it off, bringing in an outsourced development team or staff augmentation service should never be done without proper review and analysis; it’ll be an extremely expensive mistake you’ll be making otherwise. 

Conducting thorough research not only consists of how long the company has been in the market or its reputation but also how well they have been performing over the years. Their clientele and work ethics are impeccable, to say the least. Read up on what former or current clients have to say about their services and how they are performing with other companies. 

If you ask us, research does 99% of your work for you, and finding the best custom software development partners will relieve you of all other issues that would normally come your way. 

2. Disdain Latest Technology & Trends

One of the major benefits of outsourcing custom software development companies is the extensive toolset and technologies they have acquired to fulfill their tasks at market-competitive rates and high quality. Keep in mind that these companies should have an updated skill set along with all the latest technologies under their hood, indicating how dedicated the team is to provide an exquisite technological solution for their clients. Anything below that is considered obsolete and below industry standards. 

Hence, never fall for companies that may possess a good outer aura but are way behind on their trends and skills. Better technology vows better and more advanced skills that users will definitely enjoy, and it will be prone to scalability. With an outsourced custom software development partner, this factor is a given.

3. Zero Collaboration and Communication

Various companies make the mistake of handing over the entire project to their outsourced custom software development partners with little to no say of their own. Contributing factors include the lack of basic knowledge about software development or the common know-how of what’s going on in the project and the necessary requirement. This just isn’t enough anymore.

A client is always expected to be one step ahead of the software development partner when it comes to what they want in their product and what features would be suitable for an effective UI and UX. A company or brand can never create a product without proper collaboration from both teams. This ranges from the design sprint to the deployment. A debate, trial, and error process at all stages of the product’s development will create a product to your liking and ensure your company has a strong bond and communication with the partners. 

Moreover, when the final product is ready to take off, as a company, you will always be involved in every activity, and nothing will feel overwhelming, nor will it be something you disapprove of as a whole. Every decision will have your say in it, making you feel like your product’s rightful owner. 

4. Not having a dedicated team

Not having a dedicated team can be a major hassle that can cost numerous delays, mix-ups, and a lack of individual attention that your project may require. Numerous companies do not disclose the size of their workforce while onboarding new clients and startups are already shorthanded on staff, making their schedules tighter. 

Risking your product in the hand of someone who already has their hands full makes it tough for them to cater to all your needs and prioritize your tasks. It also can become a major cause of constant delays in the launch of your product. Furthermore, not having a dedicated team also means the company lacks specialized, expert individuals who know all the technicalities. 

A custom software development partner or company is known to be great when they have a dedicated team of QA engineers along with software engineers like VentureDive. Quality assurance is a must for every great piece of custom-made software, not only for the product’s longevity but also for the quality and the time it took to create someone’s dream project. For example, more often than not, many software apps are made with a better focus on the UI than their usability, which leads to functionality issues in the long term. Such problems can be avoided with a usability audit.

5. Lack of Proper Requirements

Well-reformed and proper requirements at the start of any project are a necessity. These requirements set the foundation of your project for not just the software development company but your own clarity. It’s a well-structured plan of what you have in mind and what you want to achieve with your project. 

Without a detailed structure and blueprint for the development firm to follow, the project will experience a lot of missed opportunities and failure to achieve the desired goal. Leaving you and your development partner on different bandwidths, eventually plunging your initial budget and elongating the project.

Conclusion

There are various companies looking for outsourcing partners for their software projects, and numerous times they end up with companies that may have a budget that suits them, but they just don’t qualify to be the best custom software development partners that brands deserve. The factors that promote making those mistakes seem minor but aren’t. The great news is that they are easily preventable with our major pointers; thoroughly read them out and go on to create the best custom software of all time.

FAQs

A good software development partner is reliable and trustworthy with a vast track record of previous clients. They usually are popular in the industry and have a good clientele that vouches for their work. Their online presence is also very good, with multiple samples and examples of their work.

Custom software development is the ultimate time and money saver. It’s flexible and allows the client’s creativity to shine. And most importantly, custom software development is scalable and future-centric, allowing you to expand your business and goals with each sprint, without causing a dent in your budget.

The process involves initial estimation and requirements where the idea is refined, a budget is allocated as well as tool selection takes place. After that, the design team takes over and creates the required assets which are later developed, tested for any bugs, and then launched in the market.

A Guide to Finding the Best Custom Software Development Partner

Finding the best custom software development partner is the ultimate goal that can make or break your business. You can talk to a number of custom software development companies to make your dream project come true. Having said that, dream projects don’t just happen; they require extensive work, an expert team with years of experience, professional tools, and a proper budget to come into existence. 

That’s just the beginning – there are a ton of technicalities that one needs to ponder upon in order to select an appropriate custom software partner. A reliable custom software partner is a one-stop solution to all your requirements. From the budget to the final proposal and flawless execution. 

It takes a lot to finalize a custom software partner that fits your approach and ideology well. For the magic to happen, a few factors must be considered. Let’s talk about some of these. 

Research: How to narrow down the list?

First, start by creating an extensive list of all the best software development partners in the market, broaden your range globally, and list the best names listed on the web. From that list, narrow down the ones that fit well against your product requirements. 

Do a lot of research on the partners that made the shortlist. Find out about their areas of expertise, strengths, work ethics, and methods. Check to see if they can meet all of your software needs, whether it’s web development or making apps for your phone. Take your time and find the best match for yourself before signing them up for your product. Make sure the services they provide align well with your brand image and ideology.

Experience: How good is their portfolio?

Reviewing a potential custom software development partner’s past projects and figuring out how much experience they have is important for more than one reason. Their portfolio can define the extent of their services, deliverables, the scale of projects they tend to board, and whether they are suitable for any future projects.  

Picking a company that is familiar with your project and idea is a huge advantage on your behalf since the custom software development company will already be familiar with the challenges that may occur while curating a similar product and will have a definite workaround for them. This ranges from product design to deployment. Look for a software development partner that is an expert with extensive work experience and a proven knowledge base for all sorts of practices that they advertise themselves for.

Communication: Are you being heard?

Seamless communication is integral to finding the best custom software development partner. This is often overlooked while other factors are considered deal-breakers, like pricing, services, and so on. But communication and building a suitable understanding are as crucial in this regard as all the factors mentioned above. 

By all means, ensure that there is no communication gap between your company and your custom software development partner. Building an initial understanding of your requirements and demands is necessary. Ensure that you are being heard and that any questions you have been successfully communicated to the software development team by the project manager so that they can be addressed as soon as possible. 

Location: What works best for you? 

When looking for a software development partner for your business, location can be one of the most important things to consider. It is also one of the prime factors that one needs to have an eye out for. The base location of the company you have selected can be one of the following: onshore, offshore, or nearshore. 

Onshore

Any company that is available in your hometown or country will be labeled as an “onshore” company. Not only are they in your time zone, but there is also a 100% possibility of a one-on-one meeting whenever required, providing room for establishing an understanding and smooth communication. 

One downside to this is that onshore companies are usually extremely costly. So one must allot a hefty budget to secure one of the local software development companies. 

Offshore

This one is self-explanatory; offshore companies have their bases in foreign countries. Their companies may be located on international grounds, but they offer services across the globe at affordable rates, which is why businesses go for an offshore custom software development company. 

Despite the cheaper cost and good service, a major disadvantage is different time zones and a one-on-one communication gap due to that. Online meetings can be set up, but when time zones clash, one or the other has to suffer by giving in time after work hours to schedule meetings. 

Nearshore

When you hire a custom software development company from a country close to your own region or a direct neighbor, that’s called “nearshoring.” Hiring a nearshore company is a win-win situation because it is not only cost-effective but also in a similar time zone, which will make scheduling meetings super easy for both parties without having to work outside business hours. 

Pricing: How much is too much? 

The prices that a certain software development partner offers signify the service they provide. However, this does not mean that companies with a hefty price tag are offering the best services; certain unnecessary expenses are involved in that regard. Meanwhile, do not be tempted by a low-cost package from any company, as they lack various technical skills and tools required to create a top-notch software application. 

Some of the best custom software development companies will cost you money, but it will be absolutely justified based on the services, dedication, and ideology that they implement while executing the product. 

If you can not afford the best companies, wait until you can. Rushing to create a subpar product from a cheap software development company can result in a larger loss. In this case, waiting is the best option – save up enough to be able to afford the best. 

Tools and Technologies: Are they using the best?

In the long run, top-notch software development companies that use the best and most emerging technologies for scalable and reliable software applications tend to be the best choice. It’s important to have the most up-to-date tools for making software because it needs to be modern and flexible, and come with the best tools and plug-ins for the best user experience and interface. 

Moreover, the company must create transparency between themselves and their clients by giving them access to their project management tools. Transparency ensures trust and keeps the client in the loop regarding the progress of their product and the technology used to create it from scratch.. 

In the End – Choosing the Best Custom Software Development Partner

After thorough research and examination, it eventually comes down to selecting reliable custom software development partners. It may be a complex task, but a well-researched selection will benefit in the long run. Take your time and consider all the major factors mentioned above, and then come up with a decision.

FAQs for custom software and over-the-shelf software

Research! That’s the only factor that can help you find the best custom software development company. After getting a list of all the potential companies, narrow down your research to what fits best in your budget, how experienced are they, what is their work ethics and how advanced are their tools and technologies used to create a masterpiece.

A good software development partner has the best tools to work with, is amongst the cream of the IT industry along with having the best reviews and a top-notch portfolio for review along with a great score from their previous clients. Moreover, they should be able to provide the services efficiently that they claim, and that is required by the client as well.

Best Practices in Test Automation

If you are working in a software development organization, you must have heard quite a bit about test automation. Automation testing is an emerging technology in the field of Software Testing and acts as a life savior for testers by automating menial and repetitive tasks. It is shaping the future of manual testing by using tools and technologies to create test automation best practices that result in a flawless product. Automation planning and testing help the teams to improve their software quality and make the most out of their testing resources. It also helps in earlier bug detection, improving the test coverage, and speeding up the testing cycle.

With automation fast-gaining popularity, almost every company wants to dive into the sea of automation. Cost-effective automation testing with the best QA automation tools and a result-oriented approach is becoming crucial for companies.

Unfortunately, not all companies are getting desired results from their automation efforts. Many people don’t exactly know from where to start and extend up to what level. Some people have apprehensions about automation and thus fear of failure stops them from adopting it in their regular testing process. Failure of automation can have multiple reasons like:

  • Unclear automation scope/coverage  
  • Unstable feature/software 
  • Unavailability of automated test cases 
  • Time &  budget constraints
  • Unsuitable selection of automation tool
  • Unavailability of skilled people
  • Manual testing mindset
  • Testers unwilling to align with fast-paced technology

The right planning and good approaches to execute the plan can settle things more appropriately. The same is true in automation testing where the right decisions,  best test automation tools, approaches, and techniques can make a big difference.

Effective measures for successful Automation Testing

Here are some basic yet effective tips that you should keep in mind before moving ahead with automation testing.

Set Realistic Expectations from Automation Testing

1. Set Realistic Expectations from Automation Testing

The primary purpose of automation is to save time for manual testers and perform testing in an efficient, effective, and quick way. However, automation is not supposed to find out flaws in test designs, test development, planning, and execution. Don’t expect automation to find extra bugs that you don’t define in your test automation script. Accept the fact that automation is not the replacement of manual testers, it is here to provide confidence to the stakeholders that features are working as expected across builds and nothing is broken.

2. Identify your Target Modules

“If you automate a mess, you get an automated mess.” (Rod Michael).”

Thinking to automate the overall project is not a good approach. It’s always a smart approach to be concise, use a risk-based approach to analyze project scope, and then decide test coverage. Here are a few things to keep in mind:

  • Always pick the area that is stable and there are no major changes expected in the future.
  • Pick tasks that consume a lot of the tester’s time in areas like performance, regressions, load, and security.
  • Features that are in early development should not be your choice for a QA automation tester.
  • Don’t consider automating the UI that is going to undergo massive changes.
  • Make sure you have a collection of stable test cases run by manual testers. Once manual testers mark the test cases stable/approved then you should proceed with the test automation.

3. Pick the Right Test Cases to Automate

Always start with Smoketest cases of the identified module. Next, move on to the repeated tasks like Regression Test Suite, tasks that can experience human errors like heavy computations, and test cases that can introduce high-risk conditions. This is how the priority should be set for automation. You can also add data-driven, lengthy forms and configuration test cases that will run on different devices, browsers, and platforms.

4. Allocate Precise Budget and Resources

During automation, time, budget, and availability of skilled and trained automation resources are a big challenge. To cater to this, always choose automation for those projects that don’t have time constraints and tough deadlines. Ideally, choose automation for long-term projects. Your target projects should have enough budget in terms of resources so you can easily hire trained and skilled people. For resources, you should consider the following:

  • Assign automation duties to specific resources who possess sound knowledge of any programming language and are well aware of automation standards, strategies, frameworks, tools, techniques, and analytical skills.
  • Open to challenges, has strong problem solving and analytical skills.
  • If someone from the manual team is willing to perform automation then proper training should be provided and manual duties should be removed from that resource.

5. Pick the Right Tools for Automation

Tool selection should be based on the nature of the platform (Mobile, OS, Web). Ideally, a tool should be in the same language as the application so internal help is available, plus your selected tool must have support available. Price is another factor of consideration like either tool is open source or licensed. Consider the ability of the tool to integrate with other tools like JIRA or TestRail. Prefer those tools that require a flatter learning curve and are easy to use. The team should be able to adopt that new tool and easily work on that.

6. Estimate Automation Efforts Correctly

You can’t say that you can automate an average of 50 cases in 5 hours because each case will be different in terms of logic, complexity, and size. Always provide estimates in effort/hours against each case or the most appropriate way is to provide consolidated estimates feature-wise. For example, if there are two features, say, signup and login, then provide the average time for both features separately.

7. Capitalize on the Learning Opportunity in Automation

Consider automation as a growth and skills development opportunity for both organizational and individual levels. Accept the challenges/issues which you faced during automation as your learning point and try fixing them. Automation will not only develop your skills but also help to compete within the market and raise our worth and standard.

8. Make Automation a Part of CI/CD

CI/CD is used to speed up the delivery of applications. For continuous testing, you should set up a pipeline for automated test execution. Whenever developers merge the code into branches, these changes are validated by creating a build and running automated tests against the build. By doing so, you avoid integration conflicts between branches. Continuous integration puts a great emphasis on test automation to check that the application is not broken whenever new commits are integrated into the main branch. Here are some best practices to follow:

  • Your automation code is aligned with the stable branch in which developers are going to merge their changes.
  • Setup execution email during configuration which will be received at the end of each execution. 
  • Keep an eye on the results in case of build failure/conflicts with your automation test cases.
  • Once the status of test cases is passed, the build should deploy to production.

9. Implement the Best Coding Practices for UI & Functional Test Automation

Apart from the above practices, we should consider some important points while doing automation as we need to uphold international coding standards.

  • Make full use of version control software. Don’t keep the code locally. Always push your code even if you made a one-line change.
  • Remove unnecessary files/code from your automation project.
  • Remove unnecessary comments from your code.
  • Use boundary value analysis, equivalence partitioning, and state transition techniques in your automation.
  • Have a separate testing environment for automation.
  • Follow the best coding practices of the chosen programming language.
  • Always use dynamic values and avoid using static data and values in your code.
  • Use implicit wait instead of an explicit wait to boost efficiency. 
  • Implement a reporting mechanism so you have an execution report at the end of every execution cycle.
  • Capture screenshots in case of failure for failure investigation.
  • Log bugs on JIRA, TFS, and teamwork.
  • Write code that is reusable and easy to understand.
  • Refrain from writing too much code in a single function; use the concept of high and low-level functions.
  • Your code should be reviewed by a Senior Automation tester/Developer.
  • Use a page object model where you will define your functions in one file and test cases in another file.
  • Make sure your code is clean, readable, and maintainable.

Advantages of using best practices in automation testing

Implementing these automated testing best practices will help you improve the coverage of your test cases, make the testing process fast, easy, and convenient, and keep your code maintainable. It’s also very cost-effective as well as long-lasting and will future-proof your automation testing for any applications or projects. This will help boost productivity, save you time and money, and enhance your skill set.

In The End

Automation is not rocket science. It’s just a matter of proper techniques and approaches that you follow. All you need to do is some brainstorming on the best strategy, R&D on tool selection, identifying your team skills, defining your project scope, and then just starting the automation. You will soon begin to see why automation testing is all the rage in this day and age. The one-time-right investment in automation (time, resources, and budget) will save you from many hurdles in the future.

FAQs For Test Automation Best Practices

Good coding practices while automation includes a series of things, like removing unnecessary codes and comments from your project, having separate testing environments, capturing screenshots whenever you detect a failure, and more.

Some of the key factors while conducting advanced text and automation start from setting realistic expectations, picking the right cases, the right tool. Allocating the best budget and selecting the best team to conduct all these testings.

Why successful businesses prefer custom software over off-the-shelf

Offering a digital solution for clients is the ultimate futuristic goal of every company, whether it be e-commerce, healthcare, or on-demand service delivery. But lately, this has become more of a necessity instead of a company’s “5-year plan”. 

The post-pandemic era has forced numerous businesses to move their modes of work to a much more digitized and remote platform that is easy to access and control from anywhere. These digitized platforms are classified into two categories, custom software development (CSD) and off-the-shelf software. The real struggle arrives when it comes down to choosing any one of the two software.   

Before we begin, there are numerous factors to consider when narrowing down the options and technicalities of either type of software. To make an informed decision, the first step is comparing the two setups, and having a basic understanding of when custom software or off-the-rack software is required. What are they, what distinguishes one from the other, and most of all, how are they going to benefit the client and their business without causing much disruption to the system? 

Custom software vs. off-the-shelf: what are they?

Off-the-rack and custom software are polar opposites. Despite offering similar services, they are extremely different from each other. Let’s take a look at what they are. 

Custom-made software

Off-the-rack and custom software are polar opposites. Despite offering similar services, they are extremely different from each other. Let’s take a look at what they are. 

Custom software application development is a dream project that every software development company loves to work on. It is completely custom-built, made exclusively by following a brief provided by the client. 

Custom Software Development focuses on the client’s product goals and needs, targets an idea, and works around it to cater to market needs. VentureDive plays a vital role in executing that idea into reality, with an in-house team of expert engineers and designers working extensively on individual custom-made products. Companies opting for custom software development usually have a clear understanding of the service and the approach that they need to create an amazing product, and VentureDive takes it one step further with its top-notch skills and execution.  

But why do businesses opt for CSD? Well, there are a number of factors that give customized application software an upper hand in the software development industry. Some of these include: 

Time: Creating custom-written software is a lengthy process, to say the least. It takes months of hard work, research, and a highly-skilled procedure of quality assurance to finally create a product that is well suited for the client’s needs. It may be time-consuming but is definitely worth it in the long run. 

Cost: The high initial cost is a given with this bespoke software, but if you look at it in a way, it’s a long-term investment that will only generate tons of revenue and branch out in the long run. And keeping this in mind will relieve you of the need to pay frequently for minor upgrades or bug fixes.

Maintenance: Speaking of bugs, one of the major advantages that custom-made software has is that there is barely any need for frequent maintenance, as it is built by experienced developers and engineers with flawless execution. The only maintenance it may require is when the software requires an update.

Scalability: With custom Software development, the possibilities for expansion are endless. Modification and customization according to the client’s needs and demands is a huge benefits of custom solutions. This leaves room for scalability in the near future as the business expands and grows, without having to strip down the existing UI and create everything from scratch.

Off-the-shelf software

What is off-the-shelf software, and what features and advantages do it bring to the industry? Off-the-shelf software may have been under the radar for quite some time as it is a great opportunity for small businesses to dive into the digital market. Off-the-shelf software is ready-made software, which may have different packages available for sale. It usually comes with a set of pre-installed features and plug-ins that you can utilize for your business. 

Time: A perfect solution if you are under a time constraint, or need go-to-market results quickly. Off-the-shelf software solutions are easy to acquire, as they are ready-made and available in the market at all times. Since it’s readily available, it is the first option for countless small-scaled businesses that have little knowledge about software development, and reach for an option that is simple and quick.

Cost: Off-the-shelf solutions applications are extremely cost-effective initially. The readily available setups are generated for the masses, with a ton of potential buyers who are trying to build a business on a budget. But there are several hidden costs attached to off-the-rack systems that clients are unaware of in the beginning. These are the costs of frequent updates or maintenance to fulfill the client’s needs which are otherwise not being met, giving them another reason to switch to custom-made software. And not to mention the subscription and licensing fees like we get to see in SaaS.

Large Community Support: The best feature of off-the-shelf software is that you have a large community to turn back to in case you run into an issue with your program. Since it’s a commonly available setup, acquired by numerous businesses, a chain of similarity runs throughout, which means that others must have faced the same issues as you have, and they might have a solution for it that you can use. 

References: Prior user experience and references of off-the-shelf software are of great help for businesses, to decipher whether the application is suitable for them or not. A trusted system and setup will help clients get an idea of what awaits them, and can even opt for a trial run before investing in the product completely.

Custom software: pros, cons, and everything else

Pros

  • A custom-built setup is made from scratch, tailored to the client’s needs mentioned in their requirement brief.
  • Works on a “you dream, we create” basis, where there is no limit to what functionalities you can feature in your product. 
  • No hidden charges or frequent upgrades and maintenance on the product.
  • Custom software can not be replicated in any form, giving you an upper hand over your competitors in the market. Your product will remain relevant and unique in all forms.
  • Undergoes thorough QA in all development phases of the product, with back-and-forth communication for smooth transitioning. 
  • Fool-proof setup with no bug-ridden issues and flawless design and UI.
  • A team of specialized engineers and developers familiar with the product will be available at all hours for immediate fixes if needed. 

Cons

  • Custom software takes months to get ready and reaches perfection after thorough testing and development phases. If you are looking for a quick fix, this is not it. 
  • It is expensive! Custom software development is something that will cost you a lot, but it is a one-time investment with no hidden charges and does not require you to pool money for every upgrade. 
  • The client will always be dependent on the company creating the software for any fixes and upgrades, in case they are not available, it can lead to several issues caused by the delay. 

Off-the-shelf: pros, cons and everything else

Pros

  • Off-the-shelf software will save you a ton of money and time. Not only is it cheap but also readily available for clients to license and acquire. 
  • Small-scale businesses have a huge advantage with off-the-shelf software; it can be the best platform for them to enter the digital market, with promising results leading to a successful business. 
  • Clients won’t have to think much while acquiring off-the-shelf software, as there are numerous reviews and references available on the web, vouching for the reliability and functionality of the product.

Cons

  • Off the shelf solutions are temporary. In the longer run, it will not support your requirements, and you will have to shift to a custom software as it offers reliability and scalability.
  • Off-the-shelf software will not be able to cater to all the client’s requirements and will demand frequent and expensive upgrades to fulfill their specific needs. 
  • You will have to pay for services that you may never use, and it might cause your software to lag and interrupt functions of the existing services in use.
  • It’s impossible to alter or modify according to your project’s needs, you will have to work around the existing features that may limit the functionality.
  • Off-the-shelf software is easily replicable, no matter how hard you have worked on your project, your competitor has an advantage over you, and they can easily reproduce your work.
  • Companies are going to outgrow OTS soon when they reach their full potential, leaving them back to square one on what they should do to further excel their product and brand. 

Final verdict

In this off-the-shelf vs. custom software race, it’s clear as to why businesses prefer custom software solutions over off-the-shelf software. Not only is it the best setup for a rapidly growing business in the vast industry of digital marketing, but it is also a fruitful investment that will give back to your company as well as fulfilling its purpose rightfully.

FAQs for custom softwares and over the shelf softwares

Off-the-shelf software’s advantages range from being a quick and cost-effective solution for small scale businesses. It maintains a good repute in the market with numerous references and reviews, enabling people to have a good idea of what they are buying. Moreover, users can also have a short trial of the services with tons of in-built features all at a super affordable and convenient initial price.

 

Custom developed software is a dream transitioned into reality, whatever the client wishes to see in their product, the custom software development companies make it possible, with a fully customized setup. Moreover, it also has the ability to make immediate changes without costing extra frequently. It is flawless, with countless testings done and top-notch quality assurance phases to make it possible.

 

Not really, off the shelf software is there because users need a ready-made solution in a strict time frame. And these software are already configured with numerous sets of tools and features that will remain a part of the application, even if you require it or not. Of course, there are going to be frequent upgrades within the software that the client must look out for.

 

How to secure your online delivery business

Online shopping has become a necessity for all growing businesses in this day and age. Customers are gradually becoming more comfortable buying things they need and want with just a click. Many customers are leaving behind traditional shopping methods. This has led business owners to turn to online delivery solutions built on websites and mobile apps. In 2020, thousands of businesses had to close their brick-and-mortar establishments and move their services online. While this effectively allowed organizations to continue operations, it also posed a new threat: cybercrime. When it comes to cybercrime and cyberattacks, all online businesses and e-commerce solutions are always on the edge. Irrespective of the size and scale, no business is immune to cyber risk.  

In the first quarter of 2020, there were 273% more data breaches than there were in the first quarter of 2019. The main reason for this is that many businesses shifted their focus towards becoming more digitally orientated, such as embracing online delivery.

Tips to Secure Your Online Delivery Business

In this era of increased cybercrime, it is imperative that online delivery business owners are aware of prevention techniques against cybercrime. This applies to all types of businesses, whether it is an online food delivery business, a medicine delivery business, or an online B2B delivery business. These four tips can better help to secure your online operations:

1. Know the cyber risks

First and foremost, you need to educate yourself on the nature of cyber risks so you know what to expect and how to protect against them. 

  1. Phishing attacks
    One of the most common cyber risks is phishing attacks. This is when hackers send you emails that pose as legitimate institutions to lure you into providing sensitive data, like your banking details or credit card number. These hackers use phishing emails to steal money from their victim’s accounts and even impersonate their digital identities. 
  2. Ransomware attack
    This is when hackers encrypt your data, making it impossible for you to read, and demand payment for the cipher or the key to unscrambling the data. Both of these cyber risks can easily be avoided by double-checking emails with suspicious links or attachments. You should also back up company data and ensure that your passwords and accounts are secure.
  3. Financial frauds
    Hackers tend to perform unauthorized transactions and clear the trail so that the business owner is unable to investigate. The hacker also at times requests fake refunds and returns. Fraud management systems are one way to detect and get protection against fraud. 

2. Secure tracking systems

Your online delivery business can benefit from tracking systems that inform customers of their product’s delivery time and status. However, such systems can be hijacked and manipulated by hackers. In many cases, this causes little more than disruptions to the delivery schedule. However, this vulnerability can lead to more dangerous situations. For example, cybercriminals can use stolen tracking data to intercept your delivery routes and steal goods. This not only leads to a loss of property, but it could also be dangerous for your employees. For a secure online platform for delivery businesses, check out VentureDive’s all-in-one application and delivery management software for online delivery businesses.

 It’s highly customizable and a cyber-secure option for business owners. You can also secure tracking systems by doing the following:

  1. Securing your servers and admin panel: Do not keep passwords that are easy to guess. Keep complex passwords and keep changing them every now and then. 
  2. Keeping strong firewalls: Firewall software and plugins are easily available for free or at a price. They automatically keep a check on your servers and blocks any new threats. Good firewalls even resolve new viruses or bugs that might attack your server.
  3. Using anti-virus and anti-malware software: Hackers can be easily stopped if your antivirus is up to date. They are also able to flag any malicious activity or transaction. 
  4. Frequently backing up your data: You can employ an automatic backup service so your data is being protected and backed up regularly. A system malfunction or cyber-attacks can easily wipe out your entire data for good. So it is wise to take all the precautionary measures. 
  5. Checking from time to time for any malicious activity: You can get special monitoring software that keeps track of data and activity in real-time. It also notifies you if a suspicious transaction occurs.
  6. Stay updated: Keep your antivirus software and plugins up to date. Hackers can detect if a system is using an outed version of security software.

3. Educate your employees

Robust cybersecurity measures are only valuable if your workforce is aware of potential cyber risks and how to mitigate them. People are the weakest link in cybersecurity, so you—or better yet, your cybersecurity team—must educate them on the dos and don’ts of conducting business online. This protects company data from all forms of cyber risks, particularly those that prey on human error, like phishing emails. A small act such as clicking on a malicious link can make you the victim of a cross-site request forgery or cross-site scripting attack.

With delivery businesses holding valuable personal information like addresses and bank details, it is important to hold workshops or distribute resources on the importance of cybersecurity to your workforce.

4. Consult with cybersecurity professionals

Basic cybersecurity measures might not be enough to protect your delivery business against hackers. As your business expands, consulting with professionals might be a necessary step forward. The increase in cybercrime in 2020 is one of the reasons why cybersecurity jobs are being created in droves—3.5 million in 2021 to be exact. With the sheer number of businesses migrating to some digital platform or another, there is huge pressure on the cybersecurity industry to respond.

Filling this gap, though, is a massive undertaking. This is why educational institutions have developed their cybersecurity certifications and degrees to have a strong business focus. This is helping the cybersecurity graduates of today be much more knowledgeable about the business landscape and the needs of growing businesses like delivery services. Mixing business with cybersecurity training has opened up the industry to more professionals. If your business is too small to have its own cybersecurity department, put your trust in outsourced experts who can set up strong defense and offense strategies against hackers and cybercriminals. This way, instead of hiring in-house resources, you can hire and manage QA teams and other cybersecurity experts to share the load.

Always Secure Your Online Business – Whether Big or Small

To sum up, the world of e-commerce fraud can seem complex. But keeping your cybersecurity up to date will only benefit your business and fight against fraud and viruses. Developing a cybersecurity plan for your online business is vital to the growth and success of your business. Though not every business can allocate resources for cybersecurity, small initiatives such as workshops can also assist in training your staff better. This will further help in eliminating a huge gap in your defense against hackers and criminals. You should take as many measures as your business demands. Your end goal should be to be able to create a website or app or develop custom software that your customers can absolutely trust. 

How agile methodologies help you optimize development processes

Whether you are someone starting in the software development business or are in the game for quite some time, you’ll agree that managing projects that don’t use agile methodologies can get very tricky.  There are missed deadlines, buggy releases, upset customers, and things that you didn’t foresee. 

It is fair to say that managing projects of different sizes come with its own level of complexity and variables. Nevertheless, you can successfully execute projects by using the right methodologies and techniques available. Project management methodologies not only help you streamline the software development process but also enable effective time management and cost reduction.

An agile methodology is a project management process, mainly used for software development, where demands and solutions emerge through the collaborative work of self-organizing and cross-functional teams, and their users. Agile has multiple methodologies including Kanban, Scrum, XP, feature-driven development, etc. All these methodologies share the same principles behind the agile manifesto.

In this blog, we will focus on the most popular methodologies used in software development, highlighting the pros and cons and the recommended use cases for each one. After reading through this article, you should be able to decide which methodology is more fitting for project needs.

Kanban

What is Kanban?

Kanban (Visual Signal – Card in Japanese) is a visual way to manage tasks and workflows, which utilizes a Kanban board with columns and cards. It is one of the most popular agile methodologies and helps you visualize your work for your own, and others’ understanding, and helps you keep everyone on the same page. To start with, you would need to build a Kanban board, then fill it with Kanban cards, and finally set up a work progress limit. The cards represent tasks, and the columns organize those tasks by their progress or current stage in development.

Elements of Kanban that make it truly agile 

  • Visualize the workflow
    Capture your team’s high-level routine as a series of steps (If you are unsure, start with the steps Specify, Implement, and Validate).
  • Limit work in progress
    Implement a pull system on the workflow by setting maximum items per stage to ensure that a card is only “pulled” into the next step when there is capacity.
  • Feedback loop
    Run your daily standup at a set time each day, focusing on issues that block work from progressing (cards from moving between columns).
  • Manage the workflow
    This can be made achievable by managing workflow and monitoring performance on the go in order to fix obstacles as they occur.
  • Adapt to the process
    Track external input that is blocking the implementation of a work item (such as a late or unstable dependency) by documenting it in the implementation step. 
  • Improve collaboratively
    Work through a problem (as a team) more smoothly and effectively by having a shared understanding of your workflow and end goals.

KANBAN PROS

  1. Kanban methodology is easy to understand.
  2. It maximizes the team’s efficiency.
  3. There are no set roles,  so there is flexibility in terms of individual responsibility. 
  4. There is less time spent in meetings like planning and retrospective meetings.
  5. Kanban has no mandatory requirements for estimation.
  6. Changes can be made to the backlog at anytime.
  7. It reduces the time cycle of the process.

KANBAN CONS

  1. An outdated Kanban board can lead to problems in the development process.
  2. The team can end up making the board overcomplicated.
  3. There can be a lack of timing as there are no given time frames for each phase.

Scrum

What is Scrum?

Scrum is a highly prescriptive framework compared to Kanban. It’s included in one of the most notable agile methodologies and requires detailed and restrictive planning, has predefined processes and roles. It mainly focuses on team productivity and continuous feedback.

The Scrum framework is based on 3 pillars:

  1. Transparency
  2. Inspection
  3. Adaptation

The term is inspired by rugby, where a scrum is a formation of players. The term scrum was chosen because it emphasizes teamwork. And it is like the rugby players where players gather multiple times to check up on the project status. Once executed, the team players have to run in sprints to score a goal.

Scrum is a process to let the team commit to delivering a working product through iterative time-boxed sprints. This process is based on a specific set of roles, events, and artifacts.

scrum process

Essential elements of a Scrum

Sprint planning 

Each team member helps set goals and the team has to produce at least one increment of software within 30 days or more.

Daily scrums

This meeting is held every day to discuss any problems the team is facing to avoid any delays in the project completion.

Sprint review

The sprint review is held at the end of each sprint to go over what was delivered, how it is delivered, and what was not delivered.

Sprint retrospective

This is an end-of-sprint session where everyone reflects on the sprint process, how it helped them and how can it be improved in the future.

SCRUM PROS

  1. The methodology leads to team accountability.
  2. The team can plan what will be achieved and estimate when will be delivered. And can communicate this plan with other teams or any stakeholders.
  3. The team knows clearly the sprint goal and can resist any interference.
  4. Three is daily communication which leads to efficient problem-solving. 
  5. Continuous process improvement and retrospectives with lessons learned.

SCRUM CONS

  1. Scrum team members require to be experienced and skilled individuals, lack of experience can slow down the scrum process and obstacles can occur. 
  2. The scrum team requires a committed team. If even one team member lags, it can cause a lot of damage to the process. 
  3. A less experienced scrum master can ruin the whole process of development.
  4. If a task is not defined accurately then the entire project can be lead to inaccuracies.

Scrumban: Going agile with a hybrid approach

Scrumban, like the name suggests, is a hybrid of the Scrum and Kanban agile methodologies, which gives teams the flexibility to adapt to the needs of the stakeholders without feeling overburdened by meetings and without giving estimates. It provides the structure of Scrum with the flexibility of visualization of Kanban.

Scrubman can be divided into 7 stages. Here is a step-by-step guide to developing a Scrumban framework for your team.

Step 1: Visualization of work

Create a Scrumban board to get a full picture of your workflow. It is similar to a Kanban board and you will be using it as your primary workflow tool. Add as many columns to your Scrumban board as your team needs to mark each discrete phase of progress.

Step 2: Stop Early Binding

Don’t assign work to a specific team member as part of backlog refinement or sprint planning. 

Step 3: Impose Work-In-Progress (WIP) limits

WIP limits to columns enable the Kanban Pull System. Before each iteration or sprint, the team creates a WIP (work in progress) list of items from the backlog. These are the requirements they want to accomplish in the upcoming iteration. 

Step 4: Pull instead of Push
Stuff from Left to Right should be pulled; don’t Push. If needed add extra buffer columns for your convenience.

Step 5: Ordering is important
Prioritize the stuff in your backlog. Or add an additional step like ‘Ready’, if needed.

Step 6: No estimations
Kanban doesn’t have estimations; this means no story points and no planning poker.

Step 7: No predefined planning
Planning is done based on triggers instead of being pre-defined, weekly, or bi-weekly. When to-do reaches a threshold, planning becomes essential.  

Conclusion

Both Kanban and Scrum were created to help teams to increase their efficiency and productivity. The custom software development teams at VentureDive leverage these methods, and are counted as one of the top tech talents in the IT industry. Explore our tech talent outsourcing services to learn more.

Picking between the two (Scrum and Kanban), however, depends on the team, as they can determine the best method or framework that would increase their team’s productivity and save time. 

In a nutshell, Scrum is an agile process that allows the team to focus on delivering business value in the shortest time possible. Whereas, Kanban is a visual system for managing software development work. With the Kanban method, there is continuous improvement, productivity, and efficiency. Scrum is centered on the backlog while Kanban revolves around the dashboard. The scrum master acts as a problem solver. Kanban encourages every team member to be a leader and promotes sharing responsibility among them all. Scrum advises time-boxed iterations whereas, Kanban focuses on outlining a different duration for individual iterations. In the end, the team members should carefully observe all the available methodologies and decide which seems likely to meet their needs. 

A comprehensive guide on last-mile delivery solution: Features, benefits, and future implications

The term ‘last mile’ was originally used in telecommunications to describe the difficulty of connecting end users’ homes and businesses to the main telecommunication network. This ‘last mile’ of telecommunication cable was going to be used by only one user, thereby not justifying the cost of installing and maintaining it.

As the world increasingly turns to e-commerce for shopping, the ‘last mile’ issue is one of the biggest and most expensive challenges for businesses.

What is last-mile delivery?

As soon as you check out from your shopping basket on any online shopping website, your product begins its long journey from a warehouse shelf to your doorstep. Here the ‘last mile’ represents the last leg/gap between the fulfillment center and you. Most businesses depend on a third party, like a shipping carrier, to handle their orders in the last mile. This last mile can be just a few meters to 100 kilometers or more. The key objective of last-mile delivery is to deliver your package as soon as possible and as safely as possible.

Challenges of last-mile delivery

Just like in telecommunications, the last mile is the most time-consuming and expensive part of the whole shipping process. If done correctly, it can convert users to loyal customers and save you a lot of time and money. The problem with last-mile deliveries is that not all of them are the same, some of them are pretty straightforward and usually involve a big truck carrying a large number of goods through a major road or highway. The complicated ones are those which require the delivery person to navigate through crowded streets, confusing alleyways, similar-looking buildings, and even large swathes of uninhabited rural areas to make singular deliveries.

Inefficiency is a major problem for last-mile deliveries as most of them require multiple stops with low drop sizes. The issue has been further compounded by the continuous rise of e-commerce, which has dramatically increased the number of parcels delivered each day, as well as raised customer expectations to include not just fast, but also free delivery.

The last mile of the entire supply chain adds up to about 30% of the cost and as free shipping becomes more commonplace, customers are less likely to be willing to pay a delivery fee, leaving retailers to shoulder the cost. Other challenges include:

Allocation & Address Issues

Destination grouping/management is a major issue for last-mile deliveries. Many retailers allocate jobs manually, which leads to human error, allowing shipments to get misallotted or missed out on a particular route. Additionally, bad and incorrect addresses and a lack of proper signage are also major concerns.

Dynamic Routes

If the delivery person is not changing routes based on conditions that prevail on that particular day, then they are further complicating the scope of last-mile delivery and timeline adherence for order fulfillment.

Delivery Density

There is a fine balance between managing the number of deliveries in a day within a particular area. Taking into account the size of shipments, and considering the following use cases, the delivery density problem quadruples in magnitude:

  • Low-Density Short Distances
  • Low-Density Long Distances
  • High-Density Short Distances
  • High-Density Long Distances

Transit unpredictability and lack of communication

While this is something retailers have no control over, the least they can do is to have a communications plan in place so that the delays are communicated to the respective stakeholders in a proactive manner.

Fulfillment timelines

Missed timelines can prove to be very expensive to retailers. In the case of food deliveries, some companies cannot charge customers for the delivery if the guaranteed timeline is missed. Not just that, it also causes damage in terms to the reputation of the brand.

How is last-mile delivery changing?

App-based delivery and the gig economy

As traditional delivery companies have started becoming inefficient, last-mile startups are on the rise, providing a cheaper, faster option. From food to large item delivery, crowdsourced delivery is becoming a viable and popular option.

Payment

Once the user selects what they require, they make a payment to Postmates. The payment includes the price of the product, the delivery fee, and service fee.

In-house delivery

Another new development is that businesses have started to hire their own drivers and trucks to cut down on costs, although this brings up a host of other issues.

Warehouses in major cities

Businesses are also adopting Amazon’s model of having fulfillment centers in high-ordering areas to improve efficiencies, allowing for rapid order fulfillment in major cities, including same-day delivery. Reducing the distance from the warehouse to the final destination costs less and can shorten delivery time to same-day or next-day delivery.

How can you boost your last-mile delivery?

Investing in a last-mile delivery solution that is feature-rich and can holistically transform your business by making your last-mile delivery more efficient than ever. Your custom mobile app can have features & benefits like:

  1. Route optimization
    Delivery route optimization is a crucial feature that can help in minimizing total delivery time by discovering the most efficient routes. It works by taking into account several factors like traffic, location, capacity, and time under consideration to come up with the most efficient routes. It also allows you to make last-minute changes or re-optimize by sending a real-time update to the driver. 
  2. Auto-dispatch
    This feature helps in efficiently managing your assignments and on-demand orders by assigning the right driver for the right task at the right time and thus minimizing the service time and labor costs.
  3. Bird’s eye view
    This feature allows you to get a bird’s eye view of all important aspects with the team, time, and status filtering. You can search using time, text, and status-based queries to quickly find the customers, drivers, and delivery tasks. 
  4. Proof of delivery
    This allows recipients to sign off on their goods through in-app signatures, photos, notes, and barcodes.
  5. Real-time status update
    This is an important feature that provides real-time status updates of the shipment to customers so that they know exactly when their goods would be delivered and by whom. They are also informed in case there’s any delay.
  6. Real-time visibility
    This helps you increase your fleet’s visibility by quickly being able to check where your vehicles are and how many of them are idling. It also helps in minimizing theft, spoilage, and pilferage. 
  7. Audit key metrics
    This feature allows you to visualize success rates, service times, on-time rates, distance traveled, feedback scores, and much more.
  8. Reports & analytics
    Gain detailed insight into your business through graphical and date reports.
  9. Delivery Flexibility
    A customized last-mile delivery solution will allow your customers to choose the time and location of delivery.
  10. Boost productivity
    The last-mile delivery solution can help you boost productivity by eliminating any unnecessary idling or unplanned diversions.

What is the future of last-mile delivery?

As e-commerce increases, time-critical deliveries will become paramount. Here are some ideas on what innovations will be necessary for last-mile delivery in the future:

Multiple Options

Companies must adapt to changing customer demands; home deliveries, same-day deliveries, time windows, delayed deliveries, alternative locations, unmanned pack-station at offices, neighborhood stores, and in public transport stations, customer-centric return processes for products and packaging, and just-in-time deliveries. There will be multiple touchpoints with customers in the future.

Robotisation

Robotisation will soon become an integral part of urban freight solutions. Unmanned deliveries by robots and drones, and unmanned pack-stations for pick-up and delivery at offices, stores, and public transport stations will become commonplace.

Smart planning, IoT, and reliance on ride-sharing

Since urban freight mostly involves finding an unloading zone, walking, and actual delivery, new transport planning, and scheduling systems will be developed using big data to forecast delivery routes and using real-time traffic information and availability of unloading zones for planning and scheduling. The reliance on ride-sharing will become commonplace as these social delivery networks will lead to innovation in urban freight.

Food for thought

Last-mile delivery is a major bottleneck for a lot of retailers. The solution is to shore up on last-mile delivery with a custom-made solution that is tailor-made for your organization, it will surely boost your last-mile delivery tracking and hence increase the profits.

Keep in mind the latest trends though, couple that with a last-mile delivery solution, and you are ready to take your business to new heights.

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